Assistant Account Manager for Order Management in Irwindale, CA

About This Job

About Luseta Beauty Inc.

Established in 2011 and based in Los Angeles, Luseta Beauty Inc. is a firm committed to delivering premium personal care items to a global customer base. Our focus lies in crafting an extensive selection of hair and skincare solutions utilizing natural and potent components, all aimed at assisting individuals in attaining a healthy, attractive, and self-assured look.

Our offerings encompass high-end shampoos, conditioners, facial care, and body care items, which have garnered significant approval and loyalty from consumers around the world.

The core objective of Luseta Beauty is to formulate high-efficacy, environmentally conscious, and mild hair care products that enable every person to showcase their innate beauty with assurance. We prioritize creativity, superior standards, and long-term sustainability, dedicating ourselves to offering outstanding quality and satisfying consumer interactions.

Why Join Luseta Beauty?

• Growth & Opportunity – Our company is experiencing swift growth and offers robust prospects for professional development to all employees.
• Collaborative Culture – We foster an accessible, welcoming, and encouraging workplace that promotes cooperation and collective achievement.
• Commitment to Quality – Luseta has built a reputation for superior products and natural ingredient blends. Each staff member is vital in maintaining this benchmark.
• Employee Benefits – We provide attractive compensation along with an extensive benefits plan, covering medical coverage, paid leave, and special discounts on all Luseta merchandise for staff.

Job description:

The Assistant Account Manager aids the Account Management department in managing daily activities for primary retail accounts and other significant clients. Duties involve handling purchase orders, generating shipping paperwork and labels, liaising with the warehouse, monitoring shipment progress, and guaranteeing transparent communication among internal teams and customers.

Key Responsibilities:

• Accurately and promptly process and examine customer purchase orders.
• Generate and print order information, shipping labels, and packing slips.
• Work with warehouse personnel to ensure precise item selection, packaging, and dispatch.
• Sustain dialogue with retail customers concerning order progress and delivery timelines.
• Aid Account Managers with reporting, product setup, and client meetings.
• Enter and oversee order-related information within ERP systems or retail platforms.
• Help address order inconsistencies or delivery problems.

Qualifications:

• Bachelor’s degree or comparable qualification desirable.
• One to three years of background in order management, account coordination, or sales operations.
• Proficient written and spoken English communication abilities are necessary.
• Meticulous, accountable, and capable of managing several tasks within strict time constraints.
• Superior organizational and relationship-building skills.
• Skilled in using Microsoft Office applications, particularly Excel and Outlook.
• Previous experience dealing with sizable retail accounts is advantageous.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Education:

• Bachelor\'s (Preferred)

Experience:

• Data entry: 1 year (Required)
• Microsoft Office: 1 year (Required)
• Attention to detail: 2 years (Required)
• macOS: 1 year (Required)
• Customer service: 1 year (Required)
• Order entry: 1 year (Required)

Language:

• English (Required)
• Chinese (Preferred)

Ability to Commute:

• Irwindale, CA 91706 (Required)