Nail Salon Receptionist and Front Desk Position Available – Must Speak Russian (Los Angeles)

About This Job

Seeking an experienced receptionist or front desk associate for a nail salon, with a background in the beauty industry. Proficiency in both Russian and English is required, with Russian being essential.

Customer Service Responsibilities

• Offer a warm greeting to clients as they arrive.
• Manage incoming phone calls and messages in a professional manner.
• Answer inquiries regarding service details, pricing, and scheduling.
• Address and resolve client concerns or complaints politely and effectively.

Appointment Management

• Handle the scheduling, confirmation, and rescheduling of client appointments.
• Oversee the salon booking calendar and track technician availability.
• Dispatch appointment reminders through text message, email, or phone call.

Check-In and Check-Out Duties

• Welcome clients upon arrival and notify the assigned technician.
• Complete payment transactions, accepting cash, credit cards, gift cards, and tips.
• Recommend additional services or retail products as suitable.

Administrative Tasks

• Maintain precise and updated client records and preference notes.
• Accurately log daily financial transactions.
• Manage inventory and place orders for front desk supplies as needed.

Salon Maintenance

• Ensure the reception and front areas remain tidy, organized, and welcoming.
• Monitor overall cleanliness and report any maintenance concerns to management.

Team Communication

• Collaborate with nail technicians and management to ensure operational smoothness.
• Convey client messages and feedback to the relevant team members.

The salon is located in West Los Angeles, near UCLA.

The position offers an hourly wage ranging from $17 to $25. Employment is on a W-9 basis. Paid training is provided at $16 per hour for an initial two-day period, with the possibility for extended training working alongside another front desk assistant. Compensation is distributed on a weekly basis. Shifts are typically long, lasting 8 to 11 hours, for 3 to 4 days per week with a flexible schedule. Russian language fluency is mandatory. Daily earnings for a shift are approximately $170 to $300.

Contact phone number: 32394441095